Privacy & Terms

Privacy Policy

Your privacy is very important to Qukio. This Privacy Policy covers how we collect, use, disclose, transfer, and store your information. Please take a moment to get to know our practices and contact us if you have any questions.

Collection and Use of Personal Information

Personal information is data that can be used to uniquely identify or contact a specific individual.We use the personal information we collect to help us develop, deliver, protect, and improve our products, services, content, and customer communications. We also use it to keep you up to date on our latest product announcements and updates, and to send you important notices, e.g. about changes to our Terms of Service or our Privacy Policy. You may opt out of receiving some of these communications.We may also use personal information for internal purposes such as auditing, data analysis, and research to improve our products and services.

Collection and Use of Non-Personal Information

Non-personal information is data that cannot be used to uniquely identify a specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. We may combine personal and non-personal information for certain purposes; this data will then be treated as personal information for as long as it remains combined. Conversely, aggregated information, i.e. data that might have originated from personal information, but that has been processed in such a way as to not allow personal identification, is treated as non-personal information.Here are some examples of non-personal information that we collect – either by ourselves or through the use of third-party services: • When you visit our website, we keep logs of your Internet Protocol (IP) address, browser type and language, referring and exit pages, operating system and date/time stamp. Currently, we also use Google Analytics to collect and process this information; please refer to the section “Google Analytics” below. If you’d like to opt out of this logging, please click here. • When our Software crashes, we collect and store crash reports to help us analyze the crash and determine the source of the problem. We currently use HockeyApp to collect and process crash reports; please read their Privacy Policy here. • Our Software periodically checks our servers for important updates or notices; in this case, we also log the IP address, device type, language, operating system and the date and time of the request.

Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Cookies and other Technologies

QUKIO uses “cookies” to collect information about your use of the website. Cookies are small text files a website can store on your hard drive. We use the information we collect in this manner to better understand our users’ interaction with our website and to optimize the user experience. You can disable cookies in your browser settings, but please note that certain features on our website may not be available as a result.In our email communications, we may use other technologies like “pixel tags” and “click-through URLs” in order to determine if an email has been opened and which links have been clicked. This way, we can determine and improve the effectiveness of our communications. Pixel tags are small images shown inside an HTML email; you can disable tracking by disabling HTML in your email client. A link with a click-through URL, when clicked, first sends the user to a web server which records the click, and then to the link’s destination.

Access to Personal Information

When using our services or website, we aim to provide you with the means to view, edit, and remove your personal information. We make good faith efforts to provide you with access to your data so that you can request its correction or deletion. We will promptly process these requests, unless we are required to retain information by law or for legitimate business purposes. We may also decline requests if they would be extremely impractical, are unreasonably repetitive, require disproportionate technical effort, risk the privacy of others, or for which access is not required by law.Your personal information is retained for as long as it is necessary in order to provide you our services, to fulfill the purposes outlined in this Privacy Policy, to enforce applicable Terms of Service, or to comply with our legal obligations. After we delete or block access to information from our services or website, it will no longer be accessible to anyone; there may, however, continue to be residual copies of that data on our active servers and backup systems.

Disclosure to 3rd parties

We don’t share personal information with anyone outside of QUKIO, except for the few exceptions below.We work together with other companies who provide services to us, like hosting our website, providing our help desk software, sending out newsletters, analyzing our website traffic, hosting our cloud services, etc.. We only share personal information with these companies if it is necessary for them to provide their services. All companies we work with provide at least industry standard systems and processes to ensure the security and confidentiality of your information.We also share personal information if disclosure of such information is reasonably necessary to satisfy any applicable law, regulation, legal process or enforceable governmental request; to enforce applicable Terms of Service, including investigation of potential violations thereof; to detect, prevent, or otherwise address fraud or security issues; and to protect against harm to the rights, property or safety of QUKIO, its users or the public as required or permitted by law.If QUKIO is involved in a reorganization, merger, or sale, the information we collect may be transferred as part of that transaction.

Protection of Personal Information

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.Whenever you connect to our service, we use Secure Sockets Layer (SSL) encryption for all information that is being transmitted. However, no method of transmitting or storing data is 100% secure, so we cannot guarantee the security of information you transmit to us.Inside QUKIO, we restrict access to personal information to only those employees who need to know that information in order to deploy and maintain our services. These individuals are bound by confidentiality agreements and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.Some parts of our website, such as our blog or forums, may allow you to post personal information, such as your name or email address. This information is publicly accessible and can be read, collected, and processed by anyone. So please take care when using these features.Please note that some of our servers may be located outside of the European Union, as well as the servers of our partners (e.g. Google and HockeyApp). If you use our services or website, you agree that your information is transmitted, stored, and processed in data centers outside the EU.

Children

We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete this information. Parents or guardians can contact us at legal@qukio.com.

3rd Party Sites and Services

QUKIO’s website or any of our services may contain links to third-party websites or services. We are not responsible for the information collected by those third parties and we encourage you to read their privacy policy before submitting any personal information to them.

About this Privacy Policy

Our Privacy Policy may change from time to time. When we change the policy, we will post the changes on this page, and, if the policy changes in a significant way, we will also provide a prominent notice (e.g. on our website).If you have any questions regarding our Privacy Policy, please contact us at legal@qukio.com.

Terms & Conditions

These terms and conditions outline the rules and regulations for the use of Qukio's products & services.

By using our products & services we assume you accept these terms and conditions. Do not continue to use any of our products & services if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company's terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client's needs in respect of provision of the Company's stated services, in accordance with and subject to, prevailing law of Spain. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cookies

We employ the use of cookies. By using our products & services, you agreed to use cookies in agreement with the our Privacy Policy.

Most digital products & services use cookies to let us retrieve the user's details for each visit. Cookies are used by our products & services to enable the functionality of certain areas to make it easier for people using our products & services. Some of our affiliate/advertising partners may also use cookies.

License

Unless otherwise stated, Qukio and/or its licensors own the intellectual property rights for all material on Qukio's products & services. All intellectual property rights are reserved. You may access this from Qukio for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

• Republish material from our products & services
• Sell, rent or sub-license material from our products & services
• Reproduce, duplicate or copy material from our products & services
• Redistribute content from our products & services

This Agreement shall begin on the date hereof.

Parts of our products & services offer an opportunity for users to post and exchange opinions and information in certain areas. Qukio does not filter, edit, publish or review Comments prior to their presence on our products & services. Comments do not reflect the views and opinions of Qukio, its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Qukio shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on our products & services.

Qukio reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

• You are entitled to post the Comments on our products & services and have all necessary licenses and consents to do so;
• The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
• The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
• The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Qukio a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Hyperlinking to our Content

The following organizations may link to our products & services without prior written approval:

• Government agencies;
• Search engines;
• News organizations;
• Online directory distributors may link to our products & services in the same manner as they hyperlink to the products & services of other listed businesses; and
• System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our products & services.

These organizations may link to our products & services so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.

We may consider and approve other link requests from the following types of organizations:

• commonly-known consumer and/or business information sources;
• dot.com community sites;
• associations or other groups representing charities;
• online directory distributors;
• internet portals;
• accounting, law and consulting firms; and
• educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Qukio; and (d) the link is in the context of general resource information.

These organizations may link to our products & services so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our products & services, you must inform us by sending an e-mail to Qukio. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our products & services, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

No use of Qukio's logo or other artwork will be allowed for linking absent a trademark license agreement.

iFrames

Without prior approval and written permission, you may not create frames around our products & services that alter in any way the visual presentation or appearance of our products & services.

Content Liability

We shall not be hold responsible for any content that appears on your products & services. You agree to protect and defend us against all claims that is rising on your products & services. No link(s) should appear on any products & services that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Your Privacy

Please read Privacy Policy

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our products & services. You approve to immediately remove all links to our products & services upon request. We also reserve the right to amen these terms and conditions and it's linking policies at any time. By continuously linking to our products & services, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our products & services that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on our products & services is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that our products & services remains available or that the material on our products & services is kept up to date.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our products & services and the use of our products & services. Nothing in this disclaimer will:

• limit or exclude our or your liability for death or personal injury;
• limit or exclude our or your liability for fraud or fraudulent misrepresentation;
• limit any of our or your liabilities in any way that is not permitted under applicable law; or
• exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as our products & services and the information and services on our products & services are provided free of charge, we will not be liable for any loss or damage of any nature.

© 2019 Qukio S.L.